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Return Policy Return Policy

Satisfaction Guaranteed

Within 30 days, contact us at 888.217.4449 or write us at Sales@MastLight.com to let us know if you want a replacement or a refund.

We will provide you with a Return Merchandise Authorization Number (RMA).

Please do NOT return any products to us without a Return Merchandise Authorization Number (RMA).

Products returned to us without a Return Merchandise Authorization Number (RMA) are not accepted and will be returned to you by your shipper.

Ship your products to us prepaid, insured, with a tracking number for proof of delivery. Return products to

MastLight.Com
P.O. Box 233
112D West Main Street
Pickens, SC 29671.

Clearly write your Return Merchandise Authorization Number (RMA) on the outside of the box.

Clearly write your Name, Return address and Phone number

After all of the above are complete, and we receive your products . . .

(1) we will promptly send you a replacement, or

(2) we will promptly issue your refund - your choice.

***** Placing an order on our web site signifies that you have read and agree to the following return conditions and you authorize your credit card company to honor the following conditions: Products  may be returned within 30 days of your order ship date by Prepaid freight or postage.


In order to return any item or if you receive a defective item, you must call us at 888.217.4449 to obtain a Return Authorization number. If you do not obtain a return authorization number you authorize your credit card company to deny any "CHARGE BACK" due to an item being defective, incorrect or if you want to return an item that is over 30 days old.


Do not remove warranty sticker or returns are not possible.

Returns must still be in brand new condition and have all the packaging and original contents included. This includes attachments, bags and warranty cards.

No credit will be given for items returned after 30 days or not in NEW SALEABLE condition with all packing material included.

If you refuse your order, you will be charged shipping and a 15% restocking fee.

If more than one item is ordered and the items must be packaged separately, there will be a $5 charge added to your bill.

Shipping and handling will not be refunded unless we shipped an incorrect item or an error was made on our part.

You are responsible for shipping charges for all returns including defective items, and damaged items.

We will pay for the shipping back to you on a replacement for a defective item.

Please include a copy of your invoice and indicate the reason for your return. Returns can not be processed without documentation including order number, address, credit card number, expiration date and reason for return.

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YOUR TRANSACTION IS TOTALLY SECURE, so you don't have to worry about anything. If you are uncomfortable with purchasing online, Call us toll free at (888)-217-4449 to place an order.
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